A Product installation manuals and usage precautions are available. Remote assistance via video/telephone is also offered.

A Response within 2 working hours. Standard quality issues resolved within 3-5 days.

A Provide photographic evidence/inspection reports within 7 days of receipt.

A

A Customised to client requirements.

A 30% deposit. Upon production completion, we provide inspection photos/videos. Balance is payable upon confirmation of satisfaction.

A 1. Provide drawings/samples → 2. Factory quotation → 3. Confirm order and sign contract → 4. Pay deposit → 5. Production scheduling → 6. Final payment → 7. Dispatch.

A We offer complimentary drawing reviews and provide free structural optimisation and process adaptation design services.

A Standard products require a minimum order of 5 tonnes; custom parts start at 30 pieces. Bulk orders may qualify for negotiated minimum quantities.

A We support grey cast iron, ductile iron, cast steel, cast aluminium, and can customise special materials to order.